Privacy Notice

Privacy Notice

When you supply your personal details to Radcliffe On Trent Osteopathic Clinic they are stored and processed for 3 reasons:

1) I have a legal obligation to maintain medical notes in order to provide you with treatment. Your medical records include name, address, DOB, medical history health conditions and Medication details, of records of treatment and care provided.

2) I also think it is important that I contact you in order to confirm your appointments with me or to update you on matters related to your medical care. Under the GPR, this is known as legitimate interest.

3) Provided I have consent I may occasionally send you general information in the form of articles. You may withdraw this consent at any time – just let me know.

I am legally obliged to maintain patients records for a period of 8 years from the date of the most recent contact.

In the case of children, I have a legal obligation to retain records until the child reaches 25 years of age
or 8 years from the most recent contact, but after this period you can ask me to delete your records if you wish. Otherwise we will keep your records indefinitely in order that I provide you with the best possible care should you need to see me at some future date.

Your records are stored

On paper in locked filing cabinets.

On my laptop which is password protected

I will never share your data with anyone who does not need access without your written consent. Only the following people/ agencies will have routine access to your data.

Gp’s consultants, surgeons and /or medical insurance companies

Where this is required I will always inform you first unless I am under legal obligation to comply.
In making initial contact with this practice you consent to me maintaining a marketing dialogue with you until you until you either opt out which you can do at any time by contacting me.
Some basic personal data may be collected about you from marketing forms and surveys you complete, from records of my correspondence and phone calls and details of your visits to my website, including but not limited to, personally identifying information like internet protocol IP address.

My website uses cookies, which is a string of information that a website stores on a visitor’s computer and that the visitor provides to the website each time the visitor returns. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using my website.
I also use google helper and Facebook pixel which track visitors from my Facebook business page to my website. If you wish to avoid this use an alternative web browser.